FAQ
Your Trusted Partner for Heavy Equipment Rentals
General Questions
BIGRentals provides a wide range of heavy equipment for all types of projects — including scissor lifts, boom lifts, forklifts, skid steers, telehandlers, excavators, and more. Whether it’s construction, warehouse work, or facility maintenance, we’ve got you covered.
We proudly serve contractors, construction companies, and individual homeowners. A valid driver’s license and signed rental agreement are required to complete the rental.
Some equipment, like scissor lifts or forklifts, may require operator certification in compliance with OSHA standards. If you’re unsure, our team can guide you on the requirements.
Rentals & Pricing
It’s easy! You can call us, request a quote online, or visit our location. Our team will help you choose the right equipment and schedule delivery or pickup.
Rates are based on equipment type, rental duration (daily, weekly, or monthly), and delivery distance. We also offer competitive pricing for long-term rentals and repeat customers.
We accept credit/debit cards, business checks, and approved corporate accounts for your convenience.
Delivery & Pickup
Yes! We offer fast and reliable delivery and pickup across the region. Fees depend on the equipment size and distance to your site.
Yes, as long as you have a properly rated truck or trailer. Our staff will help with safe loading and securing instructions before you leave.
Equipment Use & Maintenance
Contact us right away. Our support team will troubleshoot with you, and if needed, we’ll dispatch a technician or replace the equipment promptly at no extra cost.
All rentals come fully fueled or charged. Equipment must be returned in the same condition, or refueling/recharging fees may apply.
Yes, renters are responsible for any loss or damage. You can provide your own insurance certificate or add coverage through BIGRentals.
Rental Terms & Policies
We offer daily, weekly, and monthly rentals. If you need to extend your rental, just let us know before your return date — we’ll be happy to accommodate.
Late returns may result in additional daily charges. Please notify us in advance if you need more time.
Yes, cancellations are free up to 24 hours before your scheduled delivery or pickup. Same-day cancellations may incur a small fee.
Safety & Training
Absolutely. Every piece of equipment undergoes a comprehensive safety and maintenance inspection before it leaves our yard.
